Super Powers: Documentation and Organization, Cool Headed Trouble Shooting, Customer Approval Achiever, Virtual Machine Crafter, and Future Vision.

Street Cred: Nine years of IT help desk experience with four years of System Administration, backed by a lifetime of customer satisfaction experience and team based exercises.

Off-The-Wall Facts: Despite going many times has not once caught a fish, still regrets the day he missed a Hole-in-One in golf by inches, and is a space enthusiast.