Nexus IT: A worry-free, hyper-responsive approach to providing world-class IT support and solutions, so leaders can focus on their business. We elevate our team, clients and community to new heights with our award-winning support, vibrant workplace, lively culture, and community-minded initiatives.
Our worry free, hyper-responsive approach!
< 1 Minute
TICKET
RESPONSE TIME
~ 4 Hours
< 30 Minutes
TICKET
RESOLUTION TIME
~ 4 Days
80% of Staff
SENIOR/TIER 3
ENGINEERS
~ 5% of Staff
5% of Staff
ENTRY LEVEL/TIER 1
ENGINEERS
~ 80% of Staff
ALWAYS!
PROFESSIONAL,
EXPERT SUPPORT
GOOD LUCK!
We are proud to be recognized for "Computer Related Services". Proof that our commitment to a white-glove customer experience makes us a leader in both Utah and the nation's MSP community.
“I have never been disappointed by the service I receive from Nexus IT. Always the utmost professional and knowledgeable technicians.”
“Wow! Everyone will be very pleased with your work organizing the data closet. When I spoke with the front desk last night they said that the outages were minimal so thank you for that as well. Thanks again for cleaning us up, Niels!”
“Erick helped out several times a few weeks ago. He is very professional, friendly, thorough, explains what he is doing, and he sent a detailed review of what he had done while here. That is exactly what we need. He even made a follow-up call . . . he is a great employee and a pleasure to work with.”
“We go above and beyond to make sure our clients are satisfied with their IT network. It’s not a job or a project to us. IT installation is a critical component to helping our clients succees in their industry, which we take very seriously.”
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