You’ve no doubt been marketed to for IT support, and you’ve heard a lot of the same things… Maybe they claim to be the least expensive option. Maybe they say they have the most cutting-edge technology.
Or maybe it’s something else entirely – no matter what promises they make, it’s unlikely they’re really getting to the heart of what makes IT services and support truly effective.
The fact of the matter is, no matter how you use IT for work, the more you have to think about it, the less likely it is that it’s meeting your needs. Unless you work in IT, you shouldn’t have to worry about it, right?
And yet, whenever your computer is lagging, or your servers are down, or you encounter any IT-related issue, you end up spending time worrying about your IT. But you shouldn’t be – if your IT support was doing its job, your IT would always be responsive and effective, working just as you expect it to.
That’s why, no matter what technologies they use or what their rates are, your Utah IT company’s number one priority should be keeping IT off your mind.
Whether it’s a slow server that won’t let you access shared company files or a buggy email client that leaves you unsure whether your messages are actually being sent, when your computers aren’t working, you’re not working.
Poorly maintained computers will often need quick fixes, handled by local support shops for one-time fees. The problem is that while the hardware may work when you get it back from them, there’s no guarantee it’ll last for long. That means there’s no way of knowing how quickly you’ll have to go back to that same shop and pay for it to get fixed again.
If you can’t work as quickly or as effectively as you should be, it’s only a matter of time before that affects your customers’ experience. And there’s nothing worse than having to face an angry customer and tell them that it’s because your computers aren’t working right.
Put simply? The hallmark of bad IT is downtime. While the cause may vary, the effect is simple – wasted seconds and minutes quickly add up to hours over the course of the tax season. In the end, that’s countless hours – or in even worse cases, days – that staff members are sitting around, getting more and more frustrated waiting for their tech to keep up with how quickly they’re trying to work.
At the end of the day, IT support is about helping you avoid tech-related problems and making your life easier with proven technology solutions. That’s why Nexus IT Consultants offer fully Managed IT Services in Utah.
Managed Services is the modern model for IT support, offering a range of vital solutions to your business all for one monthly rate. With fully managed support, you know that you are supported and protected 24/7 – that means you never have to worry (or, ideally, even think) about your IT.
But don’t just take our word for it – we’re proud to help our clients solve IT problems and gain grow their businesses as a part of our managed services. From active monitoring and patch management to responsive on-site and Help Desk support services, fully managed IT support from Nexus IT Consultants takes care of everything you need.