shadow
There’s no shortage of IT providers in the area.

There’s no shortage of IT providers in the area.

View our quick (2-minute) read to help you make your decision.

ADVANCED

PACKAGE

Our Advanced Plan provides all of the key components of the Basic Plan. It also includes monthly service hours and several other key components such as Backup Monitoring and Validation.

The Advanced Managed IT Service Plan that we offer as a managed services provider includes:
Monitoring and Maintenance
Advanced Remote Server / Workstation Monitoring
Network Device Monitoring
Preventive Maintenance
Security / Intrusion Monitoring (Hardware Dependent)
Preventive Maintenance
System Performance and Speed Optimization
(Defrags, CHKDSK, Temp File Cleanup, etc.)
Patch Management
(Windows, Office, Adobe, Java, Chrome, Firefox, AntiVirus, Firewall, etc.)
Quarterly Network Device Maintenance
Monthly Network Health Report
Labor
Email Support
Help Desk
8-5 ER Support
24/7 ER Support
Onsite Support 1 Hour Per Month Per Enrolled Device
Remote/Phone Support 1 Hour Per Month Per Enrolled Device
2 Hour SLA 4 Hour SLA
Break/Fix Repair 1 Hour Per Month Per Enrolled Device
Comprehensive IT Infrastructure & Project Mgt.
(Phone, Audio/Video, Security, Access Controls, etc.)
1 Hour Per Month Per Enrolled Device
ISP Management
Monthly Service reports
Annual IT Review Hourly Rates Apply
Procurement Services
IT Policy / Process Consulting
Services
Client Portal Access
Network Documentation
Asset Management
Printer Monitoring, Management and Updates 1 Hour Per Month Per Enrolled Device
Hosted Exchange Monthly Rates Apply
Web Hosting Monthly Rates Apply
Hosted PBX Phone Systems Subscription Rates Apply
Custom Web & App Development & Design 1 Hour Per Month Per Enrolled Device
Search Engine Optimization, Social Media, & Blog Design 1 Hour Per Month Per Enrolled Device
Virtual CIO Hourly Rates Apply
Back-up
Off-Site Remote Back-up Subscription Rates Apply
Backup Management / Validation
Disaster Recovery Implementation / Management and Validation Subscription Rates Apply
Security
Realtime Spam / Virus / Malware Protection Filtering and Monitoring Subscription Rates Apply
Security / Intrusion Monitoring (Hardware Dependent)
AntiVirus / Malware Scans and Reporting Subscription Rates Apply
Firewall, Router, Switch, Access Point Management and Updating 1 Hour Per Month Per Enrolled Device
Internet Content Filtering Subscription Rates Apply
Smart Host Email Relay Service Subscription Rates Apply