BASIC

PACKAGE

Our Basic plan provides your organization with all of the critical monitoring, maintenance, optimization and updates that your network needs to operate in an optimal, secure and efficient state.

The Basic Managed IT Service Plan that we offer as a managed services provider includes:
Monitoring and Maintenance
Advanced Remote Server / Workstation Monitoring
Network Device Monitoring
Security / Intrusion Monitoring (Hardware Dependent)
Preventive Maintenance
System Performance and Speed Optimization

(Defrags, CHKDSK, Temp File Cleanup, etc.)
Patch Management
(Windows, Office, Adobe, Java, Chrome, Firefox, AntiVirus, Firewall, etc.)
Monthly Network Health Report
Labor
Email SupportHourly Rates Apply
Help DeskHourly Rates Apply
8-5 ER SupportHourly Rates Apply
24/7 ER SupportHourly Rates Apply
Onsite SupportHourly Rates Apply
Remote / Phone SupportHourly Rates Apply
2 Hour SLA4 Hour SLA
Break / Fix RepairHourly Rates Apply
Comprehensive IT Infrastructure & Project Mgt.
(Phone, Audio / Video, Security, Access Controls, etc.)
Hourly Rates Apply
ISP ManagementHourly Rates Apply
Monthly Service reports
Annual IT ReviewHourly Rates Apply
Procurement Services
IT Policy / Process ConsultingHourly Rates Apply
Services
Client Portal Access
Asset ManagementHourly Rates Apply
Printer Monitoring, Management and UpdatesHourly Rates Apply
Hosted ExchangeMonthly Rates Apply
Web HostingMonthly Rates Apply
Hosted PBX Phone SystemsSubription Rates Apply
Custom Web & App Development & DesignHourly Rates Apply
Search Engine Optimization, Social Media, & Blog DesignHourly Rates Apply
Virtual CIOHourly Rates Apply
Back-up
Off-Site Remote Back-upSubscription Rates Apply
Backup Management / ValidationHourly Rates Apply
Disaster Recovery Implementation / Management and ValidationSubscription Rates Apply
Security
Realtime Spam / Virus / Malware Protection Filtering and MonitoringSubscription Rates Apply
Security / Intrusion Monitoring (Hardware Dependent)
AntiVirus / Malware Scans and ReportingSubscription Rates Apply
Firewall, Router, Switch, Access Point Management and UpdatingHourly Rates Apply
Internet Content FilteringSubscription Rates Apply
Smart Host Email Relay ServiceSubscription Rates Apply