Our Basic plan provides your organization with all of the critical monitoring, maintenance, optimization and updates that your network needs to operate in an optimal, secure and efficient state.

The Basic Managed IT Service Plan that we offer as a managed services provider includes:
Monitoring and Maintenance
Advanced Remote Server / Workstation Monitoring
Network Device Monitoring
Security / Intrusion Monitoring (Hardware Dependent)
Preventive Maintenance
System Performance and Speed Optimization

(Defrags, CHKDSK, Temp File Cleanup, etc.)
Patch Management
(Windows, Office, Adobe, Java, Chrome, Firefox, AntiVirus, Firewall, etc.)
Monthly Network Health Report
Email Support Hourly Rates Apply
Help Desk Hourly Rates Apply
8-5 ER Support Hourly Rates Apply
24/7 ER Support Hourly Rates Apply
Onsite Support Hourly Rates Apply
Remote / Phone Support Hourly Rates Apply
2 Hour SLA 4 Hour SLA
Break / Fix Repair Hourly Rates Apply
Comprehensive IT Infrastructure & Project Mgt.
(Phone, Audio / Video, Security, Access Controls, etc.)
Hourly Rates Apply
ISP Management Hourly Rates Apply
Monthly Service reports
Annual IT Review Hourly Rates Apply
Procurement Services
IT Policy / Process Consulting Hourly Rates Apply
Client Portal Access
Asset Management Hourly Rates Apply
Printer Monitoring, Management and Updates Hourly Rates Apply
Hosted Exchange Monthly Rates Apply
Web Hosting Monthly Rates Apply
Hosted PBX Phone Systems Subription Rates Apply
Custom Web & App Development & Design Hourly Rates Apply
Search Engine Optimization, Social Media, & Blog Design Hourly Rates Apply
Virtual CIO Hourly Rates Apply
Off-Site Remote Back-up Subscription Rates Apply
Backup Management / Validation Hourly Rates Apply
Disaster Recovery Implementation / Management and Validation Subscription Rates Apply
Realtime Spam / Virus / Malware Protection Filtering and Monitoring Subscription Rates Apply
Security / Intrusion Monitoring (Hardware Dependent)
AntiVirus / Malware Scans and Reporting Subscription Rates Apply
Firewall, Router, Switch, Access Point Management and Updating Hourly Rates Apply
Internet Content Filtering Subscription Rates Apply
Smart Host Email Relay Service Subscription Rates Apply